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Home   >>   Assistance Programs   >>   Housing, Utilities & Energy Assistance   >>   Emergency Rental Assistance Program (ERAP)

Emergency Rental Assistance Program (ERAP)

How to apply for your ERAP extension

For households that have already received Emergency Rental Assistance Program (ERAP) funds, applicants can apply for up to a 3 month rent extension. ERAP is a temporary federally funded relief program. Even though households may be eligible for assistance, we cannot promise funding will be available in the future. As funding allows, the program will continue to accept extension requests for enrolled and eligible households. Read the Extension User Guide

APPLY FOR EXTENSION OR LOGIN TO ERAP PORTAL

About the Program

  • LENGTH OF CASE REVIEW: ERAP has experienced an increased volume of applications submitted, which has extended the length of time it takes for applications to be approved to up to 33 business days.
  • TIMELINE: Please keep in mind that ERAP is a temporary federally funded relief program. Even though households may be eligible for assistance, we cannot promise funding will be available in the future. Do not wait to apply. We anticipate running out of federal funds by early spring.
  • ELIGIBILITY: ERAP stopped accepting new applications and letters of intent (LOI) on Nov. 10, 2022. The program will continue to accept extension requests for enrolled and eligible households as long as funding is available.
  • LOCAL ASSISTANCE: There are organizations set up ready to help eligible households get the assistance they deserve. (Download an updated list) 
  • CALL CENTER: For ERAP support, call center hours are 9 a.m. – 6 p.m. Monday through Friday. The toll-free phone number is 1-877-996-3727 (1-877-WYO-ERAP). Individuals who are deaf, hard of hearing, blind, and/or speech disabled may reach ERAP through their preferred relay service provider or by dialing 7-1-1.

Learn More

Learn more about how ERAP pays landlords, broadband and utility companies on behalf of Wyoming households who are unable to pay rent, internet and/or utility payments during the COVID-19 pandemic.

HOUSEHOLDS
LANDLORDS & UTILITIES
ABOUT ERAP

No new ERAP applications or letters of intent accepted

The Wyoming Department of Family Services held two virtual town hall meetings to address the changes. Watch the town hall recording.

  • No new applications for rental or utility assistance are accepted, starting Nov. 11. This change ONLY impacts households that have never received ERAP funding.
  • No new Letters of Intent (LOI) applications will be accepted. If an applicant has applied for and received a LOI prior to the Nov. 10 deadline, the LOI is valid 90 days from the time it was issued AND as long as funding is available.
  • If an applicant has a change in residence, the applicant will no longer be eligible for ERAP assistance.

How to contact ERAP

  • Application status: Only the call center can help households with questions about their application status.  Call center hours are 9 a.m. – 6 p.m. Monday through Friday. The toll-free phone number is 1-877-996-3727 (1-877-WYO-ERAP). 
  • Landlords: Landlords please use the email erap-landlord@wyo.gov to bring forward any questions or concerns with specific cases you are participating in. If applicable, to include the tenant and/or landlord case number(s) in your email. 
  • Official ERAP correspondence: All correspondence will come from NoReplyWYOERAP@wyo.gov. This email should never be replied to as it is an automated system.  It is important for landlords, and tenants, to add this email to your contact list to avoid missing important emails.  If you are not seeing anticipated emails in your inbox, make sure you check your spam folder.
  • Problems not related to application status: For households with questions or concerns not related to your application status, please use the email rentalassistance@wyo.gov.

Funding Update

County payment data


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