Wyoming Department of Family Services

Office closure

Due to important system updates at DFS, the following systems will be unavailable between 5:00pm on August 23, 2024 through 8:00am on August 25, 2024 and 5:00pm on August 29, 2024 through 8:00am on September 3, 2024.

* Homeowners Assistance Portal
* Utility Assistance User Portal
* Utility Assistance Provider Portal
* Central Registry Portal
* JJIS Portal

Please reach out to Clint Hanes at clint.hanes1@wyo.gov, or 307-777-6597, for any questions or concerns regarding these system downtimes.

Casper office closure

July 7, 2026
The Natrona County/Casper DFS office is closing to the public for the day due to an issue with the building air-conditioning system.

If you need to reach the office, please call the main line at (307) 473-3900 and leave a voicemail if your call is not answered.
DFS staff will return the call as soon as they can.

Ombudsman

If you have a complaint concerning your case and want to talk to someone about it, please contact the DFS Ombudsman, Clint Hanes, via email at clint.hanes1@wyo.gov or by calling 307-777-6597.

If you have a concern about your case and want to talk to someone about it, please contact the DFS Ombudsman, Clint Hanes, via email at clint.hanes1@wyo.gov or by calling 307-777-6597.

SUN Bucks

SUN Bucks is a summer food benefit program
for school-aged children.
Click here to visit the SUN Bucks web page.

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