Servicer Information for the HAF Program

The Wyoming Homeowner Assistance Fund (HAF) Program would like to clarify the process of handling subservicers and private label clients. When an application is received, all data transfer emails will be sent to the servicer listed on the mortgage statement. If the servicer listed on the mortgage statement directs our case managers to another servicer, we will send the application back to the homeowner to verify the correct payment address and to complete a new Third Party Authorization (TPA), if needed. We appreciate your cooperation.

No, Wyoming’s program is not requiring a servicer participation agreement or common data file. A servicer participation agreement will be an option if the servicer would like one in place. Data exchange will be done through a secure email.

All servicers must be enrolled as a vendor with the State of Wyoming to receive payments on behalf of homeowners. To enroll as a vendor with the State of Wyoming, or to update your existing enrollment information, please visit the Wyoming State Auditor’s vendor webpage at https://sao.wyo.gov/vendors. Complete the required documentation and mail or email completed documents to:

HAF Program
2300 Capitol Avenue, 3rd Floor
Cheyenne, WY 82001

Liberty Smith
liberty.smith@wyo.gov

The federal homeowner assistance fund identifies homeowners as the fund beneficiaries. Homeowners will apply to the program individually and HAF funds will be awarded based on an eligibility determination for that individual homeowner. Funds will then be paid to the servicer on the homeowner’s behalf.

No. Homeowners and servicers are not required to conduct loss mitigation prior to using HAF funds. HAF funds may be used to supplement loss mitigation procedures, if appropriate. Servicers should ensure they are following all applicable federal guidance and regulations to make borrowers aware of the options available to them.

The HAF Program and servicers will share data securely via the State’s SFTP, the servicer’s SFTP, or secure email. The selected data-sharing method will depend on the servicer’s preference and expected volume of loans. The HAF Program and servicers will share data securely via secure email.